CONTACT US

BEFORE YOU CONTACT US, PLEASE CHECK IF YOUR QUESTION/CONCERN CAN BE ANSWERED ON OUR 👉 FAQ PAGE. 

Please give us your 4 DIGIT ORDER NUMBER, if you do not have your order number give us the FULL NAME OR ADDRESS you put down on your order. We strive to answer customer emails within 12-24 hours or faster (support@magicwaterbottle.com).

Our home office is located at 4 Place Henri De Turenne, 66000 Perpignan France (this is not a returning address) with the company name as YINO and registration number 839937422 however your order will be Express Shipped from our fast and efficient distribution centre in The USA