We ship here in America from our warehouse in IL and CA. We also have internationally based warehouses. 
After your order ships, we send you a tracking number with a direct link to track your order. If you have any questions or concerns please don't hesitate to contact us
For international orders, we are not responsible for import duties and customs fees. 
*Magic Water Bottle* : Due to current high demand, some orders may be shipped from one of our international warehouses, if so, delivery will be 10-14 days (upon the shipping date) or more. Also, processing times can exceed 48 business hours.